counseling coaching facilitation individual & group

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Ombuds and Mediator

Ombuds Services

Organizational ombuds practice informally, impartially, confidentially, and independently in adherence to the IOA Standards of Practice.

Offering organizational ombuds for over 14 years and a Certified Organizational Ombuds Practitioner (CO-OP®) since 2015, outsourced ombuds services are available through The McCammon Group.

What does an Organizational Ombuds do?
Organizational ombuds are designated neutrals who provide confidential conflict resolution and problem-solving services to members of the organization. Ombuds may offer leadership consultation, skills coaching, facilitated conversations, group assessments, and analyze trends to help improve conflict resiliency and capability.

Mediation Services

Mediation is a voluntary process where a neutral third party, called a mediator, helps parties in a dispute reach a mutually acceptable resolution.

What does a mediator do?

A mediator is a third party neutral who listens to individuals' concerns about past or current conflict in order to find a resolution. This can be done through issue exploration and reframing, shuttle diplomacy, and mediation sessions. Mediators do not take sides and are not decision makers, arbitrators, or investigators.

Ombuds Services

Outsourced Ombuds services include conflict capability building, conducting climate assessments, and analyzing culture and trends.
Ombuds Rates

$150+ per hour

Contracts through The McCammon Group. Email info@mccammongroup.com.
Mediation Services

15 minute consultation (for each party) prior to individual sessions with to help parties prepare for mediation. Mediation, usually 2-4 hours, allows both party to share their perspectives, explore sticking points and create agreements.
Mediation rates

Free 15-consultation

Pre-mediation session with each party $125/hr

Mediation $200+ per hour (minimum of 2 hours)

Home

It does not matter how slow you go as long as long as you don't stop.

- Confucius

Person-centered

The first step to understanding a person's unique needs is through empathetic listening. Whether an individual is experiencing difficulties related to stress, interpersonal relationships, significant life changes, or workplace conflict, my role is to empower others to reflect, learn, and grow from compassionate self-accountability.

Individual goals may be to become mindful of negative behaviors, reframe distorted thinking patterns, cope with difficult life transitions, and to achieve more life-work balance. Group goals may be to improve communication, build consensus, rebuild trust, and create agreement.

I strive to be trauma informed and culturally sensitive while offering a safe space and acceptance without judgement.

Schedule a Consultation

It's good to be discerning when finding the right fit in any working relationship. To learn more about how I might help you or your organization, schedule a free 15-minute confidential consultation.

Contact Elisa

Contact Elisa

Ombuds Services

Ombuds Rates

Mediation Services

Mediation rates