counseling coaching facilitation individual & group

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Ombuds and Mediator

Ombuds Services

Organizational ombuds practice informally, impartially, confidentially, and independently in adherence to the IOA Standards of Practice.

An organizational ombuds for over 14 years and a Certified Organizational Ombuds Practitioner, CO-OP®, outsourced ombuds services are available through MWI and The McCammon Group.

What does an Organizational Ombuds do?
Organizational ombuds are designated neutrals who provide confidential conflict resolution and problem-solving services to members of the organization. Ombuds may offer leadership consultation, skills coaching, facilitated conversations, group assessments, and analyze trends to help improve conflict resiliency and capability.

Mediation Services

Mediation is a voluntary process where a neutral third party, called a mediator, helps parties in a dispute reach a mutually acceptable resolution.

What does a mediator do?

A mediator is a third party neutral who listens to individuals' concerns about past or current conflict in order to find a resolution. This can be done through issue exploration and reframing, shuttle diplomacy, and mediation sessions. Mediators do not take sides and are not decision makers, arbitrators, or investigators.

Ombuds Services

Outsourced Ombuds services include conflict capability building, conducting climate assessments, and analyzing culture and trends.
Ombuds Rates

$150+ per hour

Contact MWI or The McCammon Group for larger scope contracts.
Mediation Services

15 minute consultation (for each party) prior to individual sessions with to help parties prepare for mediation. Mediation, usually 2-4 hours, allows both party to share their perspectives, explore sticking points and create agreements.
Mediation rates

Free 15-consultation

Pre-mediation session with each party $125/hr

Mediation $200+ per hour (minimum of 2 hours)

Home

It does not matter how slow you go as long as long as you don't stop.

- Confucius

Person-centered

The first step to understanding a person's unique needs is through empathetic listening. Whether an individual is experiencing difficulties related to stress, interpersonal relationships, significant life changes, or workplace conflict, my role is to empower others to reflect, learn, and grow through non-judgmental acceptance and compassionate self-accountability.

Individual goals may include becoming mindful of negative behaviors, reframing distorted thinking patterns, coping with difficult life transitions, and achieving more life-work balance. Group goals may focus on improving communication, building trust, and creating agreement.

I strive to be:

Trauma informed
Culturally sensitive
DEIB and LBGTQ+ allied

Schedule a Consultation

It's good to be discerning when finding the right fit in any working relationship. To learn more about how I might help you or your organization, schedule a free 15-minute confidential consultation.

Contact Elisa

Contact Elisa

Ombuds Services

Ombuds Rates

Mediation Services

Mediation rates